Thursday, 12 March 2009

Scam warning to small businesses

Police in Devon are warning members of the public to be wary of a long-term scam, which has been operating for a number of years and now appears to be targeting small businesses in Devon.

European City Guides are a Spanish based company who send out Pro-formas with the company details already completed.

The form states that filling in the form would give the recipient “the opportunity to be published in an inter-professional Guide on CD-Rom and Internet”. The cost for this is €997.00.


Detective Constable Peter Kilpatrick from the Devon and Cornwall Police Economic Crime Unit explained, “This Pro-forma is an invitation only.

“By completing it you are deemed to have entered into a contract and if the amount is not paid, they then threaten the recipient with legal action.

“People have paid the fee as a result of these threats.

“Our advice will always be to throw these forms away and do not respond to the company.

For further information please visit
http://www.lindamcavanmep.org.uk/news/2009/0227
http://www.conservativeeurope.com/news/1062/meps-demand-action-on-small-business-scams.aspx
www.stopecg.org

Tuesday, 10 March 2009

Gardening on the Wild Side

Keith Wiley, the celebrated horticulturalist, author and garden designer of Garden House and Wild Side fame will be giving an enlightening talk for the Exeter Leukaemia Fund on Friday 20th March.

Mr Wiley spent 25 years as Head Gardener of The Garden House, the elegant former home of the vicars of Buckland Monachorum on the edge of Dartmoor, before leaving in 2003 to concentrate on writing and creating his own nursery nearby, Wildside Plants.
Starting at 2.30 pm the talk will be held at Budleigh Salterton Public Hall with refreshments and raffle.

Noel Allen, ELF Supporter comments, “Keith Wiley has been and continues to be an outstanding gardener. His twenty-plus years at the Garden House and now his superb garden at Wild Side have taken gardening to new horizons. Formality is not in his vocabulary; his gardens have made ordinary gardeners think ‘outside the box’. His gardens excite the imagination, even for those of us who do not have access to acres of land.”

Tickets are £5 and can be purchased from the ELF Office on 01392 493344 or The Garden Shop on Station Road on 01395 442695.

Exeter Leukaemia Fund supports the excellent work of the Haematology Centre at the RD&E Hospital in Exeter, by providing funds for enhanced patient care, state of the art equipment and research.

For further information about Exeter Leukaemia Fund see http://www.elfcharity.org.uk/

Friday, 6 March 2009

A snack at the Riviera


It was during a camping holiday in East Devon chosen during one of the many wettest Augusts on record. Streets soaked in a sea fog that had transformed a summer afternoon into the gloomiest of winters. Folk festival followers splashing around in their flooded camping sites… those are the memories of my first visit to Sidmouth. But as we hurried along the Esplanade back to our damp caravan we caught through the gloom a brief sunburst of the Hotel Riviera. And did I imagine it or was that the silhouette of a maître d'hôtel in tails resplendent amidst the radiance of its grand entrance? Above: Sidmouth's Hotel Riviera

I suppose it could well have been, judging by a recent comment on the TripAdvisor website. “A lovely, if quirky, time warped hotel.” http://www.tripadvisor.co.uk/

Ten years on, since moving to Budleigh and on visits to Sidmouth we’ve often drooled over the multi-course menus posted at the entrance but wondered whether the Riviera wasn’t just a little too grand. Were we really up for a starter of Ham Hock and Flageolet Bean Terrine With Ciabatta Crisps, Pineapple and Chilli Compote, followed by Roast Yellow Pepper Soup with Sautéed Garlic before a main course of Seared Scallops With a Sharp Apple Compote, Confit Celeriac Discs, Diced Vegetables and a Vanilla and Mustard Dressing? And I haven’t yet got to A Various Selection of Sweets from the Kitchen followed by A Selection of West Country Cheeses Served with Biscuits, Grapes, Celery and Chutney, and to end, Coffee and Petit Fours. That was dinner. Lunch was just as grand, though marginally lighter with A Selection of West Country Cheeses being offered as an alternative to dessert.

Yesterday the hotel’s white façade was radiant in the spring sunshine and its four stars were gleaming hautily. “Hotel Riviera, with its echoes of the South of France and prime position on the seafront, is the choice for the discerning in search of relaxation and quieter pleasures,” claims the website, but does that include slightly sweaty people who’ve been tramping over the Devon countryside? I certainly felt just a bit intimidated wearing my rucksack, jeans and walking-boots when we decided to try out the bar snacks. Would that imposing Head Waiter insist on my dumping the rucksack at reception and borrowing a hotel tie?

We needn’t have worried. TripAdvisor’s comments about the Riviera are by no means unanimous in their praise of the hotel and I suppose the absence of a sauna and gym might mean that it’s not to everyone’s taste. But just about all the Riviera’s visitors who had posted their comments were effusive in their appreciation of the friendly staff. Above: Jonathan and his colleague Hilary look after Anthea in the bar of the Hotel Riviera

And so were we. The atmosphere is warm and welcoming. I was even tempted for a moment by the thought of a long lunch in the splendid dining-room. But time was short and we’d gone there with the idea of exploring Sidmouth in the afternoon sunshine. So the bar it was, with its excellent selection of snacks. Jonathan, the friendly and chatty barman produced a glass of decent French red wine for Anthea. I was going to join her, but since arriving in Devon I’ve begun to appreciate its great real ales. No Otter bitter unfortunately, and the draught cider pump was not working, so I settled for a half of Tetley’s bitter. Jonathan’s colleague Hilary, just as chatty and welcoming, brought us our choice of snacks: a Ciabatta speciality sandwich, with chicken, watercress salad, slices of avocado and cheese for me, and fresh crab sandwiches with a salad for Anthea, plus a bowl of chips as we were feeling greedy. With another round of drinks, coffee to follow and an exchange of traveller’s tales with Hilary and Jonathan on the good and bad points of Bath, Florida, Ankara and Brighton we were in danger of spending the rest of the afternoon in our too comfortable surroundings.

The meal was fairly priced, and for freshness and presentation it could not be faulted. And one evening I want to try that amazing multi-course dinner, even if it means having to wear a shirt and tie: at £38.50 per head it struck me as pretty good value.
For further information about the Hotel Riviera see http://www.hotelriviera.co.uk/





Monday, 2 March 2009

Council Tax guide - the future is orange


People across East Devon will shortly be receiving their Council Tax bills. To help them understand the charges and the help that may be available for people struggling with household bills, a partnership of councils and other agencies have produced a 40 page guidance booklet.

Council Tax Bills for 2009-10 will be arriving at homes across East Devon in the middle of this month (March) along with the bright orange A5 guidance booklet. Above: The orange front cover of this year's A5 council tax booklet
The booklet explains where the money goes and makes it easier for householders to understand the charging system and the many ways in which people can get help with payments.

For example, the booklet explains that EDDC collects council tax for parish councils (2%), Devon County Council (75%), Devon and Cornwall Police Authority (10%) and the Devon and Somerset Fire and Rescue Service (5%). EDDC's share is just 8%.
EDDC's portion of the overall Council Tax bill has been frozen at last year's rate, so this part of the bill will show no increase. But the total that each household has to pay will still be more, because there have been increases in the charges made by some of the other organisations that are part of the Council Tax process.

For each band of council tax payer, the annual amount retained by EDDC works out as follows:

Band A £78.83
Band B £91.96
Band C £105.10
Band D £118.24
Band E £144.52
Band F £170.79
Band G £197.07
Band H £236.48

Councillor Andrew Moulding, East Devon District Council's Portfolio Holder Resources, said: "EDDC has the job of collecting Council Tax on behalf of five organisations, including itself. It's important that the public understand the difference between how much of their Council Tax payment EDDC actually keeps and how much it hands on to the other organisations.

"For the average Band D household, the annual payment to EDDC is £118.24 - that's just £2.27 per week, the same as last year. The full amount payable in the coming year by each Band D household after adding together the various agencies who take a share of the money is £28 a week. So in fact EDDC will be handing on £25.73 to others".
The new booklet also contains helpful advice for those who may be struggling to pay household bills in these difficult times. The message is: "Don't bury your head in the sand. If you are in danger of getting into arrears, please seek advice from an EDDC advisor as soon as possible".

Before dialling, please remember two things:

This is a very hectic few weeks for staff in EDDC's Council Tax service, so phone lines may be busy. Please be patient if you can't get through first time

To save you time, have a look through the orange guidance booklet, produced jointly by EDDC and its partner councils in East Devon, together with the police and fire authorities - it may just tell you what you need to know and save you a phone call.

The booklet is packed with useful information about the services that are paid for through council tax and examples of how this works in practice in everyday life.

The guide has 40 pages of facts and figures, diagrams and pictures. It covers every aspect of the Council Tax - from who receives the money to how it is spent and from what each parish will pay to how people on a low income can receive help.
Included are contributions from:
Devon County Council
Devon and Cornwall Police Authority
Devon and Somerset Fire and Rescue Authority
East Devon District Council

The joint council tax and performance summary is produced by the organisations listed above working together and sharing the costs. Government legislation requires these authorities to inform council tax payers about many aspects of the council tax. The booklet is considered to be the most user-friendly way of presenting the information at a reasonable cost (15p per household) and also makes it possible to pass on other useful facts about the work these organisations do throughout the year.

There are sections on:

Coping on a low income
Helping pensioners or people who are disabled
Dealing with financial or legal problems
How the council tax "cake" is shared out across Devon
How each authority spends the money it gets
What services you get from EDDC
How these match the Council's priorities

There are also useful phone numbers including:

EDDC's Council Tax and Benefits Helpline
Business Rates Helpline
Inland Revenue Tax Credit Helpline
Pension Service
CAREdirect
Registering to vote
Concessionary Bus Fares Helpline
The Benefit Fraud Hotline

The booklet will be available from the end of March on EDDC's website at: http://www.eastdevon.gov.uk

The Council Tax bills themselves are now more user-friendly, with clearer contact details and more easily identifiable payment options. They also include information about efficiency savings.

To reduce call handling time, there are direct lines for Council Tax and Benefit enquiries. However, with some 60,000 bills issued, the first week or so will bring a high level of enquiries.

An EDDC spokesman said: "Every call is important to us, but we expect to experience above average call volumes in the immediate period after bills are received. So we would ask customers to please be patient and bear with us".

The direct line for Council Tax and Benefit enquiries is: 01395 517 446.
The number for all general EDDC enquiries is 01395 516 551.
With their Council Tax Bill, householders will also receive a notice giving details of changes to Refuse and Recycling collections over the Easter, May and August Bank Holiday weekends.

Monday, 23 February 2009

The Feathers celebrates John’s life

Pub regulars, diners and hotel guests will be saddened to learn of the death from cancer of John Salt, landlord of one of Budleigh’s best-known inns.

Having moved from Essex to East Devon in 1980, taking over The Feathers in 2003, Mr Salt and his wife Joan were proud of their achievement in renovating, improving and enhancing this 16th century public house situated on the High Street at the heart of the town. They were also justifiably proud of The Feathers’ fine and growing reputation for providing excellent, hearty pub food in a relaxed and friendly atmosphere.

Ensuring that The Feathers remained a proper pub while restoring it to its original function as a hotel was a challenge which was met in full. Retaining the building’s many interesting features while refurbishing its accommodation has made The Feathers a much-loved Budleigh institution. Only a few months ago Mr Salt was reporting that the new rooms were proving exceptionally popular and that the hotel was already seeing returning guests booking up again for the next year.

John Salt, who was aged 60, leaves his wife Joan, and sons Neil and Jonathan.

Police warn on phone scam


Police are advising people to be vigilant following reports of attempted telephone scams across the Devon & Cornwall Constabulary area.

In all the incidents a man has telephoned homeowners purporting to be from Nat West Bank and claiming that the owner has a debt and that bailiffs will be calling at the house to reclaim the debt.

In all cases the victims have told the callers to ‘go away’ and no ‘bailiffs’ have turned up at their homes but police want people to be on their guard if they receive such a call and ensure that no personal information is divulged over the telephone.

Sunday, 22 February 2009

Looking for a Kitchen from Heaven?


High quality kitchens and appliances for the lowest price possible is essentially how local firm YOURKITCHEN.COM sees its business, and this no-frills approach has gone down well with customers who have become disenchanted with ‘Half Price Sales’ or ‘40% off if you order before such a date’ type promotions.

“Our prices are the best we can do all year round,” explains the Yettington-based firm’s owner Adrian Browne. “These types of promotions just go to show how over-blown some companies’ prices are to start with!”


The firm’s reputation for providing the public with high quality kitchens at extremely low prices comes from years of hard work and negotiations with suppliers on a national scale. “We never stop looking for the best deals, so you don’t have to,” says Adrian Browne. “Our kitchens are of extremely high quality - nothing like the ones you’d find in DIY super warehouses that typically have hardboard backs, unsightly hinge cover-flaps, pre-drilled holes, and are rarely colour matched. Our ranges are ‘designer’ quality, hard-wearing, and built to last.”

YOURKITCHEN.COM does not employ smooth-talking sales people to promote its kitchens. “If you want a free survey and quote, we will simply visit to measure up - not to take an order,” declares Mr Browne. As for the follow-up service if the customer decides to go ahead, the firm believes that it is second to none. “You can rest assured that when we supply and fit your kitchen, the whole process will be smooth and efficient, from start to finish.”

Praise for this local business from Exmouth Road residents is reassuring when customers are faced with so many often extravagant claims by kitchen firms. “Very good and very reasonable,” is just one comment on the service provided by YOURKITCHEN.COM

For further information you can see their website http://www.yourkitchen.com/
“You can view some examples of our work, what our customers have said about us, and see some of the ranges on offer for your kitchen by browsing around the site. Please contact us if you would like to know more.”

YOURKITCHEN.COM
Coombe Park
Yettington
Budleigh Salterton
EX9 7BW

Tel: 01395 567280
Fax: 01395 567351
Email: adrian@yourkitchen.com